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Privacy Policy

Last Updated: Jun 30th, 2025

This Privacy Policy (“Policy”) describes how Graduwit LLC (“Graduwit,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website(s), mobile applications, and use our services (collectively, the “Services”).

Company Information:

1. AGREEMENT TO THIS PRIVACY POLICY

By using our Services, submitting information to us, or engaging with our college application consulting services, you explicitly agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with these practices, please do not use our Services.

2. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. We will notify you of material changes by:

  • Posting updates on our website with a new “Last Updated” date
  • Sending email notifications to registered users
  • Providing notice through our Services

Your continued use of our Services after changes constitutes acceptance of the updated Policy.

3. INFORMATION WE COLLECT

3.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, mailing address
  • Educational Information: Academic records, test scores, extracurricular activities, college preferences
  • Application Materials: Essays, personal statements, application drafts
  • Payment Information: Billing details (processed securely through third-party providers)
  • Communication Records: Messages, call recordings (with consent), session notes

3.2 Information Collected Automatically

  • Usage Data: IP address, browser type, device information, pages visited
  • Cookies and Tracking: Session data, preferences, analytics information
  • Platform Activity: Login times, feature usage, interaction patterns

3.3 Information from Third Parties

  • Educational Partners: School counselors, teachers (with your consent)
  • Payment Processors: Transaction confirmation data
  • Analytics Providers: Aggregated usage statistics

4. HOW WE USE YOUR INFORMATION

We use your information to:

4.1 Primary Services

  • Provide college application consulting and coaching services
  • Develop personalized application strategies
  • Review and provide feedback on application materials
  • Communicate about your application progress
  • Schedule and conduct counseling sessions

4.2 Business Operations

  • Process payments and manage accounts
  • Improve our Services and develop new offerings
  • Conduct quality assurance and training
  • Comply with legal obligations
  • Prevent fraud and ensure security

4.3 Communications

  • Send service-related notifications
  • Provide updates about our Services
  • Share relevant educational content (with consent)
  • Respond to inquiries and support requests

5. INFORMATION SHARING AND DISCLOSURE

5.1 We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary consideration.

5.2 Authorized Sharing

We may share your information with:

Service Providers: Third-party vendors who assist with:

  • Payment processing
  • Technology infrastructure
  • Communication platforms
  • Analytics and research
  • Legal and accounting services

Educational Partners: With your explicit consent:

  • College admissions consultants
  • Educational institutions (for application purposes)
  • Scholarship organizations

Legal Requirements:

  • To comply with laws, regulations, or legal processes
  • To protect our rights, property, or safety
  • To prevent fraud or illegal activities
  • In connection with business transfers (mergers, acquisitions)

5.3 Data Protection for Sharing

All third parties who receive your information are contractually required to:

  • Protect your information with appropriate security measures
  • Use data only for specified purposes
  • Comply with applicable privacy laws

6. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Provide ongoing services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Specific Retention Periods:

  • Active client data: Duration of service plus 7 years
  • Application materials: 3 years after service completion
  • Communication records: 5 years
  • Marketing data: Until you opt-out or request deletion
  • Financial records: 7 years (legal requirement)

7. YOUR PRIVACY RIGHTS

7.1 General Rights

  • Access: Request copies of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your information (with exceptions)
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we use your information
  • Objection: Object to certain uses of your information

7.2 California Residents (CCPA Rights)

If you are a California resident, you have additional rights:

  • Right to know what personal information we collect and how it’s used
  • Right to delete personal information (with exceptions)
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

7.3 European Residents (GDPR Rights)

If you are in the European Economic Area, you have additional rights under GDPR:

  • Lawful basis for processing (consent, contract, legitimate interest)
  • Right to withdraw consent
  • Right to lodge complaints with supervisory authorities

7.4 Exercising Your Rights

To exercise any privacy rights, contact us at:

  • Email: [email protected]
  • Subject Line: “Privacy Rights Request”
  • Include: Your name, contact information, and specific request

We will respond within 30 days and may require identity verification.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 Types of Cookies We Use

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand site usage
  • Preference Cookies: Remember your settings
  • Marketing Cookies: Deliver relevant content

8.2 Third-Party Analytics

We use Google Analytics to understand how users interact with our Services. Google’s privacy policy is available at: https://policies.google.com/privacy

To opt-out of Google Analytics: https://tools.google.com/dlpage/gaoptout

8.3 Cookie Controls

You can control cookies through:

  • Browser settings
  • Opt-out tools provided by advertising networks
  • Our cookie preference center (where available)

Note: Disabling cookies may limit functionality of our Services.

9. DATA SECURITY

9.1 Security Measures

We implement industry-standard security measures:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

9.2 Limitations

While we take reasonable precautions, no security system is impenetrable. We cannot guarantee absolute security of your information.

10. CHILDREN’S PRIVACY

10.1 Age Requirements

Our Services are designed for high school students and their families. We may collect information from minors (under 18) in the context of providing educational services.

10.2 Parental Consent

For users under 18, we require:

  • Parental or guardian consent before collecting personal information
  • Parental involvement in service decisions
  • Special protections for sensitive information

10.3 COPPA Compliance

We comply with the Children’s Online Privacy Protection Act (COPPA) for children under 13, though our services typically serve older students.

11. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your country. By using our Services, you consent to this transfer and processing.

12. THIRD-PARTY LINKS

Our Services may contain links to external websites not controlled by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any information.

13. MARKETING COMMUNICATIONS

13.1 Consent

We will only send marketing emails with your consent (opt-in) or where permitted by law.

13.2 Opt-Out

You can unsubscribe from marketing communications:

  • Using the unsubscribe link in emails
  • Contacting us directly
  • Updating your account preferences

You will continue to receive service-related communications as necessary.

14. CONTACT INFORMATION

Privacy Questions or Concerns:

Complaints: If you believe we have not complied with this Privacy Policy, please contact us first. You may also have the right to lodge a complaint with relevant supervisory authorities.

15. CALIFORNIA CONSUMER PRIVACY ACT (CCPA) ADDENDUM

Categories of Personal Information Collected:

  • Identifiers (name, email, phone)
  • Education information
  • Commercial information (payment history)
  • Internet activity information
  • Professional information

Sources of Information:

  • Directly from you
  • Your devices and browsers
  • Third-party service providers

Purposes of Collection:

  • Providing educational services
  • Business operations
  • Legal compliance

Information Sharing: We may share information with service providers, legal authorities (when required), and with your consent for educational purposes.

No Sale of Personal Information: We do not sell personal information and have not sold personal information in the past 12 months.

This Privacy Policy is effective as of the “Last Updated” date and applies to all users of Graduwit’s Services.